They just cashed my February payment, so I wonder what this call was about. To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. Where do we start with this lawsuit. The complaint has been investigated and resolved to the customers satisfaction. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. I was on the phone for 40minutes. <>>> But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. Do you have Power of Attorney on her accounts and Finances. We are also current on our loan. During this time, you may not be charged interest as long as you pay your balance in full by the due date. Karma is a ### Selene! We've been with Flagstar for 5 years. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . I have contacted Selene every week to get resolutionso far no luck, Desired outcome: It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. Remember: We will never ask you to tell us your account username or password. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. They do NOT want to resolve anything. This will surely increase the credibility of your complaint. PO Box 1365, Pullman, WA 99163 This is not a reasonable settlement considering the amount of money that has been lost. US Attorney General. I have talked to several people at Selene and I think they are truly a bunch of ###S! Thank you. u I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. Is this your company? Money, Selene Finance - lack of communication, fraud. This was supposed to be beneficial for the borrower. The average employee at Selene Finance makes $59,354 per . Selene Finance LLP. Selene does not use text messages to request or collect payments from consumers. Selene finances had a great deal of success financing real estate and other properties. I've been in "negotiations" with them for over 2 years. The payments were at an amount I could now afford. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. If one person is handling my account, why am I being transferred to so many different people's voicemails? The Ford Fusion has been a popular vehicle among truck drivers. This will surely increase the credibility of your complaint. They refunded me several months of payments and then started deducting them again. Share your photos and videos with others to prove the truth of your words. Selene Finance focuses on strong loss mitigation strategies for diverse third-party clients, spanning from large banks to government agencies. I have to amounts on my statement $40.000.00 and $25.000.00 I been in my home for 21 years I should owe about $20.000.00 or less. On average, employees at Selene Finance stay with the company for 3.3 years. I signed the loan modification as a borrower and a mortgage borrower. endobj Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. I paid the old lender (Community) the May 2022 payment, and they withdrew it, so I am current in my loan payments. I let them know I had filled out all the paperwork for forbearance already or loan modification. I see I missed a call from them but they didn't leave a message. I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. I encourage EACH of you to do the same. Selene Finance. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). please call me to discuss. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. Email us at LoanResolution@SeleneFinance.com. Call me 6415120857. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. Good Morning, My home is facing foreclosure. Review updated: Feb 02, 2022. I gave them all the details and they are NOT PLEASED! At best Selene is a poorly run company. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. Houston, TX 77042-4546. I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. I was told that my ex husband needed to resign the new modification and he refused . Penalties for making a payment after the grace period may . I had never heard of them. Call me. Re: loan number 710-3112 Date: 8/20/2021 See something wrong? Selene Finance is a non bank mortgage servicer, essentially a debt collector. Mortgage Payment Convenience Fees Lawsuit. Claim it and get a lot of features. His name was removed from the companys books, and he was no longer a member of the company, either. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. Because the loan is under water, we can't re-fi on our own. I am now sending a check by registered mail to them for my third payment. Contact the taxes dept of banking and also hud goverment. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. My credit is damaged to ever and I am near retirement. We are victims of Salene as well. I told her I was not made aware by my attorney and she stated that didnt matter. Need help. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. I have requested a pay off. Said she would call back tomorrow but never calls. All qualified applicants will receive consideration for employment without regard to race, color, religion,national origin, gender, physical or mental disability,sexual orientation, gender identity, marital status, veteran status, or any other status protected by federal, state or local law. They keep sending my mail to the wrong address. The house then went into foreclosure. Selene Finance has 50 employees. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Selene Finance. 17 North Irving Avenue Additionally, they no longer answer the phone. 9 branches of social science and definition My bank gave it back to me and they filed it with Selene to get their money back. I have yet to get confirmation in writting and they will not take the $30. I asked them why? I currently have a major issue with Selene Finance. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. Not a penny of our payments goes to principal. 9990 Richmond Avenue, Suite 400 South. regarding your mortgage. This review was chosen algorithmically as the most valued customer feedback. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. Then she stated they had purchased my loan from the existing company. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! A month ago I got a call from a Daniel Ellis regarding a loan modification. They have never found my Jan. payment. Selene finance is a private company based in Chicago. Maybe then Selene will wake up and smell the coffee! Theyve done the same to me. I also suggest hiring an attorney, mine has helped tremendously. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. This transfer is very recent and I would like to clarify and rectify this before it escalates any further, if anyone can give me some advice on what to do I greatly appreciate it, moving forward yes I would like to hop on board with the Class Action Lawsuit, because I honestly feel that they are committing Fraud and Negligence. Employee (Former Employee) - Dallas, TX - October 15, 2022. "E R{&9621}~ |w3foIw"E}O?#_.4%+7HEH0%Z}@`h'S{pAr!RzU.> ^R69b{`_;Z>. I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTCs website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and cant do when collecting your debtSelene Fiannce is acting as a debt collector in these instances. Finance for both mortgage and lender placed policies Selene Finances had a deal. 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