2-character code indicating the authorization response status. Valid code: The Message Authentication Code (MAC) is used to verify that a Canadian Debit message transferred over a telecommunications network has not been altered. The Format Code field is used to denote different parsing structure for this field, if necessary. The American Express Capture Code field is returned during a credit card authorization response. Technical & Authorization Support available 24/7, Copyright year| Elavon Financial Services DAC. Through our partnership with Costco, we offer members in Canada exclusive access to discounted rates, promotions and more. A higher number indicates higher risk. Elavon supports the following transaction types: Authorization, Pre-authorization with Completion, Balance inquiry, Refunds, Reversals, Voice Referrals, and Partial Authorization. Used on Bridgestone/Firestone Instant Credit message to identify the applicants street address. A single space is inserted following each implicitly delimited field. This field contains a response code indicating the status of the batch settlement. Returns the name of the entity that provided the currency exchange rate. The number of exponent digits in the DCC Rate. If this value is not present, it will be zero filled on the out clearing file. AMEX (American Express) and Diners International card acceptance require additional account set up, please call our Customer Support team on 01908 354 500 who will be happy to set this up for you. EMV Tag 91. This includes Voucher Clear Purchase transactions. Merchant services that are innovative, secure, global and customer centric. Format: MMDDYYYY. Identifies the payment method used to activate or reload a gift card. Any characters other than digits 0 to 9 are deleted. The DCC Exponent identifies where the decimal is positioned in this value starting from the right. Optimised for payment. 2012 Washing Machines. Identifies the Public Key in conjunction with the RID. 72 = EMV Tag 72, Digits 3-4 - This field identifies the ICC Issuer Script Command field length, Digits 5-256 - This field contains the Issuer Script Command to be submitted to the Chip card, 0 - Manually entered transaction originated at a device capable of reading track 1 or 2, 1 - Inquiry originated at a track 1 magnetic stripe reading device (capable of reading track 1 or 2 data), 2 - Inquiry originated at a track 2 magnetic stripe reading device, 3 - Inquiry originated at a Proximity payment reading device, 8 - Debit Card Pre-Authorization Completion. What do I do if my terminal fails to batch? You may be trying to process a card type which has not been set up on your account (e.g. The Gift Card/Loyalty Security Code (PIN) value. The applicants first name on the Bridgestone/Firestone instant credit application request. Can I take contactless card payments with my Verifone VX520, VX820, VX680 and VX675? The sequence number for the initial multi-clearing transaction starts as 01 and is incremented for each subsequent clearing item sent. There are a few things you can try yourself to power up the card machine again. Please call Customer Support on 01908 354 500 if you want to check whether your account has been set up to accept CNP transactions. The merchant must obtain permission to bill the cardholder in an arrangement in which a single purchase of goods/service is divided into two or more payments. The use of the Dynamic Tax ID field is restricted by Elavon and requires prior approval to participate in the program. Elavon customer reviews indicate that gateway fees range between 0.75% to 3.5% plus $0.30 as well as a $25 monthly fee. Give us a call Customer Support 01908 354 500 (UK) 01 485 4946 (IRE) Sales phone number 01908 359 190 Opening Hours Send us a letter Retail Merchant Services Ltd. The anticipated number of days for the auto rental or the number of days remaining in the stay for the folio (days remaining) for incremental transactions. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. What do I do if I get an INVALID CARD error? Call our Customer Support team on 01908 354 500. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. (Used for MasterCard transactions), The check out date. Please call Customer Support on 01908 354 500 to check which cards can be accepted on your terminal. Elavon is not responsible for this content, nor does it guarantee the system availability or accuracy of information contained in the site. This is used on DCC transactions only. E - Off-Line Approval. So here we're going to place the chip as well as it'll go through the consent phase. Indicates the type of transaction that is being submitted for settlement. Caution: Submit one integrity report at a time or you can compromise the results of the report. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Contains the monthly interest amount for the installment payment. Indicates the total number of payments for an installment transaction. Identifies the specific application system in on the POS Device. Identifies the transaction amount less the discount for the current offer, if available. If your terminal is still out of power, please contact Customer Support on 01908 354 500. The values listed in the table below can appear in any order, not to exceed the maximum length and no duplicate entries on transaction. Receive a $500 statement credit when you open a new payment processing account and activate by March 31, 2022. Key Serial Number. Indicates the presence of the CVV2 data on the Visa card. Ready to get started? Elavon works with businesses dealing with fixed budgets to help with payment acceptance. The anticipated number of days for the room / folio or the number of days remaining in the stay for the folio (days remaining) for incremental transactions. Now it's about employee experiences too, says Niamh ONeill, Elavon Europes interim Chief of Staff. For example, an Australian dollar amount of $12.345111 would round to $12.35 since the precision indicator for Australian Dollar is two (2). The name of the customer who rented the vehicle. It operates as Elavon for its in-person payment solutions and Opayo for its online payment platform. Optional field that is used by the POS for routing the response back to the originating source (in the case of multi-trans / multi-lane systems). Any characters other than letters A to Z, digits 0 to 9, space, comma, equal sign, and period are deleted. Used in Brazilian Installment transactions. Returned in the authorization response message and is used on void and reversal transactions, when available. Used on Bridgestone/Firestone Instant Credit message to identify the birth date of the applicant. EMV Tag 9F27 (Space Fill if not present from the chip), Provides variability and uniqueness to the generation of a cryptogram. We have solutions to fit all sizes and types of businesses. Payments Insider is our all-in-one payments portal with powerful capabilities and information to help you manage your account and your operations more efficiently. Accept online payments securely with Opayo, Stay ahead of your customers' payments needs, Manage your cashflow with our Faster Payment. Contact us Whether you're connecting a card machine, integrating a payment gateway or have a question about your account, you can always reach out to our dedicated team. See the. What do I do if my terminal is failing to connect? Select Batch > Select EOD > (Enter password 1234) > Press Enter > Check totals match > Select Enter (or YES). This value is the Transaction Date. The merchant must obtain written permission to bill a cardholder on a recurring basis. Indicates the Debit Network that the transaction was routed through for authorization. EMV Tag 9F26 (Space Fill if not present from the chip). 0 - Default or primary account on file (in Canada this is only used for Flash Transactions). 6 - Off-Line approval, POS generated the approval. Submits the amount of all optical/vision expenses contained within this purchase. EMV Tag 9F36 (Space Fill if not present from the chip), Indicates the status of the different functions as seen from the terminal. Submits the total count of all Credit Card Sale and Force transactions. The value of the modulus part of the Certification Authority Public Key. Submits the total count of all Credit Card Return transactions. EMV Tag 9F35 (Space Fill if not present from the chip), Differentiates chip cards using the same Primary Account Number (PAN). Identifies if a promotional issuance is necessary when the consumer elects to accept the specified promotional code. A value from 001 to 998. F - Forced Download - Indicates that a new application is ready for the terminal and download is immediately required. This information must be printed on the receipt. Format: MMDDYYYY. 5 or 9 digits. Format: MMDDYYYY. elavon machine rbout of balance seti i dna December 18, 2021 With our Emoney platform, we offer the payment expertise, so you can focus on expanding your business capabilities, increasing your revenue potential, and empowering your customers to do business with you. Indicates the type of encryption that is used to secure the sensitive data. You can now browse the new WorksWith Elavon platform, a one-stop shop, searchable, digital hub to self-discover the various software and gateway solutions that have connectivity to Elavon. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The Folio or Room number as entered by the property. This is only returned in the Brazilian region. Used to uniquely identify the type of transaction that is being submitted to Elavon. Record credit card transactions . A unique value assigned by the POS to identify the gift card transaction. Submits the total count of all Debit Card and EBT Return transactions. If the transaction passes all criteria it will be accepted. This includes Voucher Clear Return transactions. Used as a message reference number identify the transaction request and is returned in all authorization response messages. More than two dozen students will benefit from a best-in-class introduction to the emerging world of payments through the new Elavon intern and graduate programme starting this summer. Allows the merchant to dynamically change the Doing Business As name on each transaction submitted to the host for authorization and settlement. The decimal is implied:$1 is sent as 100 and 1 is sent as 1. Submits the amount of all Dental expenses contained within this purchase. | Read 81-100 Reviews out of 135 Our multilingual support team is available 24/7/365 - alongside self-service customer portals. *Amounts (4V & 4T) are not included in the total Healthcare Amount field (4S). A custom message printed on Gift / Loyalty card transactions. An Installment Transaction is when a cardholder allows a merchant to charge their card for a single purchase of goods or services on a pre-determined payment schedule. Contains the merchant assigned reference number for this transaction. Identifies the total authorized amount for the authorization request. Expiration Date is optional for Debit and EBT. A value from 00 to 99. Identifies the total amount of all Gift Card Redemption transactions in the batch. Sends Merchant-defined data for custom reporting. Amount Due/Balance Due: A partial authorization has occurred. The municipal tax amount applied to this transaction. This should only be used on the final transaction in the sequence and only if there is a remaining balance left from the original authorization amount. No spaces or dashes are allowed in the Card Account Number (PAN) field. Select the Transfer Currency or Amount link for your preferred transfer batch. Indicates the cashback amount applied to the transaction. If this date is greater than the date of the last key update in the POS application, then the POS needs to perform an EMV Key Exchange message to obtain the latest EMV Keys for the terminal. The Member name associated with the gift or loyalty card transaction, if available. This amount should be included in the Transaction Amount field. Date of experience: 07 December 2022 Useful Share Reply from Elavon UK Identifies if the data in the Account Data field contains an Elavon-defined token replacement value instead of the original account data. Returned in the EMV Key exchange response message to identify if another EMV Key is available to be retrieved from the host. Identifies the provider of the risk information returned in the response. Please contact Customer Support on 01908 354 500. Read full answer. You've accepted all cookies. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. Identifies the value as a regulated or non-regulated token. Please note that the third party site may have privacy and information security policies that differ from those of Elavon. Allows for the merchants phone number to be dynamically changed on each transaction submitted to the host for authorization and settlement. Y - Perform partial reversal for the Multi-Clearing Partial Reversal Amount. For Terminal-Based settlement messages, this value will contain the total amount of the transaction in the Cardholders currency, including any Tips (for restaurant transactions). This is used for non-authorized transactions, such as Credit Card Returns. Appears at the end of the printed PAN on the reserve side of the card and is used to verify a cards presence in the mail order, telephone order (MO/TO) and card-not-present environments. Identifies the account entry capabilities on the POS device originating the transaction. EMV Tag 9F02 (Space Fill if not present from the chip), Indicates a secondary Cashback amount associated with the transaction. This field contains the approval code for the transaction. Disconnect the power cable from your terminal > leave for 10 seconds > plug the terminal back in > Main menu should be displayed > Insert any credit or Debit card and test a 1p transaction sale > If the problem persists, please call Customer Support on 01908 354 500. Indicates the amount to be submitted for a partial reversal on the final Multi-Clearing transaction, if necessary. This value contains the Card verification response code returned in Authorization Response. Facilitates transaction routing on Elavon. EMV Tag 9F37 (Space Fill if not present from the chip), An incrementing counter value that is managed by the application in the chip card. Protect customers card data, your business reputation and your bottom line with multi-layered fraud and cyber-crime security measures. The cost of an item in a Loyalty card transaction. Unfortunately, this means that there is an issue with your merchant account. It leverages the TETRA application portfolio and complies with future security standards. Resolutions: Make change to journal entry. Download datasheet Desk/3500. Valid values are 0-9. With all that Payments Insider now offers, we have retired MerchantConnect. The amount of points added to an account. Monday to Thursday: 8:00am - 8:00pm |Friday: 9:00am - 5:30pm |Saturday:10:00am - 2:00pm. Indicates the cardholders Postal or Zip Code. Elavon is an innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. This is only returned in the Brazilian region. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. ($1 is sent as 100 and 1 is sent as 1), Security violation MAC value is incorrect, Message encryption key synchronization error, Financial institution or intermediate network facility cannot be found for routing, Response not listed above has been received, Mobile Network Operator (MNO) controlled removable secure element (SIM or UICC) personalized for use with a mobile phone or smartphone, Mobile phone or smartphone with a fixed (non-removable) secure element controlled by the MNO, for example, code division multiple access (CDMA), Removable secure element not controlled by the MNO, for example, memory card personalized for used with a mobile phone or smartphone, Mobile phone or smartphone with a fixed (non-removable) secure element not controlled by the MNO, MNO controlled removable secure element (SIM or UICC) personalized for use with a tablet or e-book, Tablet or e-book with a fixed (non-removable) secure element controlled by the MNO, Removable secure element not controlled by the MNO, for example, memory card personalized for use with a tablet or e-book, Tablet or e-book with fixed (non-removable) secure element not controlled by the MNO. The structure of the PS2000 data field is as follows: A Recurring Transaction is a transaction in which a cardholder allows a merchant to charge their card for recurring goods or services for a mutually agreed-upon payment amount (variable or set) and for a specified length of time. Lower case characters are translated to upper case. Subsequent permission must be obtained when the agreement is modified. Only use this value if you are settling multiple records from a single original authorization attempt. Refer to the state code table. EMV Tag 9F03 (Space Fill if not present from the chip), Indicates the environment of the terminal, its communication capability, and its operational control. EMV Tag 9F5B, The consumers phone number including the area code. The mobile application provides the flexibility of accepting credit card payments on the go. For Terminal-Based authorization response messages, the batch number will be zero (0). Speeding up check-out with Desk/1600. In the event someone attempts to access the terminals internal parts the terminal will become unusable. Numeric value between 0001 and 9999. Elavon witheld over 2000 for a 120 direct debit that should have gone through (money in account on day of closure). Indicates if the POS is capable of performing partial authorizations. Format: YYMMDD, Identifies the results of the terminal script processing. This is the key that is used during the Message Authentication Code process (MACing) in the terminal to generate the MAC Value for each debit request. Invalid transaction amount for record 9999. AA - Approved Transaction (Authorizations and Reversals), AP - Approved Transaction for a Partial Amount, AC - Approved Transaction (without Cashback), 00-99 - Decline (Additional Gift Card Declined). Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. You can accept any UK or International card displaying a VISA, Mastercard or Maestro logo. Receive a statement credit of $500 when you open a new payment processing account and activate by December 31, 2021. We use technologies, such as cookies, that gather information on our website. The time which the transaction was authorized. RMS chafge for the machine,Elavon charge for processing..and they BOTH charge for cancellation. Each digit is described with corresponding valid values in the. 8. This value is the Transaction Date for direct marketing and ecommerce transactions. Identifies the number of incremental authorizations that have been submitted with this transaction. Join the 152 people who've already reviewed Elavon U.S.. the balance shafts may be out of balance. The count includes the Batch Balance Record, all detail transactions (including voids), and the Settlement Trailer Record. Once off, hold the enter button until the terminal powers on Try the transaction again Alert irruption message on terminal Contact us and we'll put you in touch with the terminal manufacturer. The use of the Dynamic Country Code field is restricted by Elavon and requires prior approval to participate in the program. With an already thriving online business, Caravan Stuff 4 U looked to Elavon, Opayo and our partnership with software experts Kudos to take it to the next level. Your money quickly Get funds for the payments your business accepts on the same day1, or early next morning. Used on Bridgestone/Firestone Instant Credit message to identify the ZIP code of the applicant. Assigned by the Elavon host and will be returned in the authorization and batch response messages. 1, Receive a $500 statement credit when you open a new payment processing account and activate by March 31, 2022. Indicates the security level and cardholder authentication for MasterCard transactions. Unsolved problems for rbout balance settlement failed question. Returned in the authorization response message when the terminal ID is set up for the tokenization service. Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. If the terminal has to be configured to a manual selection and there is a requirement to enable auto selection, please call our Customer Support team on 01908 354 500. Please call Elavon Merchant Services Authorisation line on 0345 850 0197 if you wish to check the transaction. Submits the total count of all Debit Card and EBT Purchase transactions. 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Year| Elavon Financial Services DAC security level and cardholder authentication for MasterCard )., VX820, VX680 and VX675 December 31, 2022 the current offer, if.! A 120 direct Debit that should have gone through ( money in account on file ( Canada... Online payment platform the response 135 our multilingual Support team on 01908 354 500 reference!